# Organizations
Source: https://docs.appdoh.ai/app/organizations

Organizations help you manage multiple projects, invite team members, and control access across your workspace.

## What is an Organization?

An organization represents your company, team, or personal workspace. All projects and team members belong to an organization.

## Projects

Organize your work by creating multiple projects within an organization.

* Separate different applications or services
* Manage distinct environments (development, staging, production)
* Keep client work isolated
* Organize by department (Marketing, Sales, Engineering)
* Separate internal tools from customer-facing products
* Manage projects for different subsidiaries or business units

Each project has its own apps and configurations, while still being part of the same organization.

## Team Management

Collaborate with your team by inviting members to your organization.

* **Invite members** — Add teammates via email
* **Assign roles** — Control access with role-based permissions
* **Manage permissions** — Define who can view, edit, or deploy projects

<Tip>
  Team members can be added to specific projects or granted organization-wide access.
</Tip>

## Getting Started

1. Navigate to your dashboard
2. Select or create an organization
3. Add your first project or invite team members


# Projects
Source: https://docs.appdoh.ai/app/projects

Projects are workspaces where you deploy and manage applications within an organization. Each project provides isolated environments for your apps and services.

### Common Use Cases

* **Separate environments** - Create distinct projects for development, staging, and production
* **Client isolation** - Keep different client applications in separate projects
* **Application types** - Deploy multiple apps like Contact Center, Analytics, or custom services

<Tip>
  Projects inherit organization-level settings while maintaining their own configurations and access controls.
</Tip>

## Getting Started

<Steps>
  <Step title="Navigate to your organization">
    Open your [organization dashboard](/app/organizations) and select the organization where you want to create a project.
  </Step>

  <Step title="Create a new project">
    Click **New Project** and provide a name and optional description.
  </Step>

  <Step title="Deploy applications">
    Once created, you can enable and configure applications like Contact Center within your project.
  </Step>
</Steps>

## Next Steps

After creating a project:

* [Enable Contact Center](/contact-center/enable) to start handling customer interactions
* Configure project settings and access controls
* Invite team members to collaborate on specific projects


# Enable Your Contact Center
Source: https://docs.appdoh.ai/contact-center/enable

Contact Center provides a complete customer support solution. Enable it once per project to get started.

## Enabling Contact Center

<Steps>
  <Step title="Navigate to your project">
    Open your [project](/app/projects) dashboard.
  </Step>

  <Step title="Select Contact Center">
    Find the **Contact Center** app card and click on it.
  </Step>

  <Step title="Enable the application">
    Click **Enable Contact Center** to activate it for your project.
  </Step>
</Steps>

<Info>
  Contact Center only needs to be enabled once per project. After activation, you can configure settings at any time.
</Info>

## Next Steps

Once enabled, you can:

* Configure Contact Center settings
* Set up agent workflows
* Customize customer interactions

Start by exploring the configuration options in your Contact Center dashboard.


# Configure Telegram
Source: https://docs.appdoh.ai/contact-center/telegram

Enable Telegram as a communication channel to handle customer conversations directly within Contact Center.

<Note>
  You must [enable Contact Center](/contact-center/enable) for your project before configuring Telegram.
</Note>

## Setup Steps

<Steps>
  <Step title="Open Contact Center settings">
    Navigate to your Contact Center dashboard and select the **Settings** tab.
  </Step>

  <Step title="Enable Telegram channel">
    * Go to the **Channels** section
    * Find the **Telegram** option
    * Toggle the switch to **Enable**
  </Step>

  <Step title="Configure your bot token">
    Enter your Telegram bot token details:

    * **Bot Token** - Your Telegram bot token obtained from BotFather
  </Step>
</Steps>

## Next Steps

Once configured, you can:

* Start receiving Telegram messages in Contact Center
* Assign conversations to agents
* Set up automated responses and workflows
* Configure bot commands and quick replies

Visit the [Telegram Bot API documentation](https://core.telegram.org/bots/api) for more information on bot configuration.


# Configure WhatsApp
Source: https://docs.appdoh.ai/contact-center/whatsapp

Enable WhatsApp as a communication channel to handle customer conversations directly within Contact Center.

<Note>
  You must [enable Contact Center](/contact-center/enable) for your project before configuring WhatsApp.
</Note>

## Setup Steps

<Steps>
  <Step title="Open Contact Center settings">
    Navigate to your Contact Center dashboard and select the **Settings** tab.
  </Step>

  <Step title="Enable WhatsApp channel">
    * Go to the **Channels** section
    * Find the **WhatsApp** option
    * Toggle the switch to **Enable**
  </Step>

  <Step title="Configure credentials">
    Enter your WhatsApp Business Account details:

    * **App ID** - Your WhatsApp Business Account identifier
    * **App Secret** - A valid access token for authentication
  </Step>
</Steps>

## Next Steps

Once configured, you can:

* Start receiving WhatsApp messages in Contact Center
* Assign conversations to agents
* Set up automated responses and workflows

Visit the WhatsApp Business Platform documentation for help obtaining your credentials.


# Welcome to Appdoh
Source: https://docs.appdoh.ai/index

Appdoh is a platform for building, deploying, and managing intelligent applications. Connect your services, enable AI features, and scale your customer interactions with ease.

## What You Can Build

<CardGroup>
  <Card title="Contact Center" icon="headset" href="/contact-center/enable">
    Handle customer conversations across WhatsApp, email, and chat with AI-powered routing.
  </Card>
</CardGroup>

## Quick Start

Get up and running in minutes.

<Card title="View the Quickstart Guide" icon="rocket" href="/quickstart">
  Follow our step-by-step guide to get started.
</Card>

## Need Help?

<CardGroup>
  <Card title="Support" icon="life-ring" href="mailto:support@appdoh.ai">
    Contact our team for technical assistance.
  </Card>
</CardGroup>


# Quickstart
Source: https://docs.appdoh.ai/quickstart

 Get started with Appdoh in minutes.
Sign in, preview locally, and auto-deploy with GitHub. Explore AI workflows, build an AI chat agent with n8n, or take full courses. 

## Sign in to Appdoh

1. Click [here](https://www.appdoh.ai/sign-in) to sign in.
2. Agree to the [Terms of Service](https://www.appdoh.ai/terms) and [Privacy policy](https://www.appdoh.ai/privacy).
3. Choose **Google** or **Email**. See the sections below for further information on each method.

### Signing in with Google

<Info>Appdoh does not store your Google credentials.</Info>

* Select your Google account.
* You will be signed in automatically.

### Signing in with Email

* Enter your email address.
* Check your inbox for an one-time verification code (OTP).
* Submit the code to complete sign-in.

## After sign-in

* You will land on the dashboard with your organizations.
* First-time users are prompted to create an organization and project.