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Enabling Contact Center

1

Navigate to your project

Open your project dashboard.
2

Select Contact Center

Find the Contact Center app card and click on it.
3

Enable the application

Click Enable Contact Center to activate it for your project.
Contact Center only needs to be enabled once per project. After activation, you can configure settings at any time.

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Next Steps

Once enabled, you can:
  • Configure Contact Center settings
  • Set up agent workflows
  • Customize customer interactions
Start by exploring the configuration options in your Contact Center dashboard.